1.1 The Mineral Station protects your privacy. This means, for example that we are transparent about what we do with your personal data, that we do not sell your personal data to other companies and that we comply with applicable data protection rules.
1.2 Below, we describe how we process your personal data, what rights you have, what to do if you have questions, etc. You can click on the detailed information below to read more about what applies to you as a customer and to you as a member of the hospitality program.
Repond Group AB, reg. 559123-5089, (Mineral Station) is responsible for the processing of your personal data.
The personal data we process depends on whether you are a customer or also a representative of the Mineral Station, see more in the detailed information below.
We process your personal data for different purposes, see more in the detailed information below. For you as a representative of the Mineral Station, it is important to understand that the Mineral Station e.g. processes your purchase history and your search and user behavior on our website to recommend other products that we think you may also be interested in and to target personalized offers to you.
You have certain rights regarding our processing of your personal data. Contact the Mineral Station via gdpr@mineralstationen.se. You can read more about your rights below.
5.1 Right of access
You have the right to receive confirmation as to whether we are processing personal data about you, and if so, to receive certain information such as the following why we process the data and how long we keep it. You also have the right to receive a copy of all your personal data.
5.2 Right of rectification
You have the right to have inaccurate and incomplete personal data about yourself rectified.
5.3 Right to erasure and restriction
In some cases, you have the right to have your personal data deleted, e.g. if there is no legal basis for the processing or we no longer need the personal data. In certain circumstances, you may have the right to request that we limit our processing to the storage of your data and not use it in other ways, such as if we no longer need the personal data but you need it to enforce your rights in court.
5.4 Right to object
As we process your personal data for direct marketing purposes, you have the right to object to this. We will then stop the direct marketing. You also have the right to object to processing based on a legitimate interest. In the detailed information below on customers, you can see what our legitimate interests are.
5.5 Right to data portability
When we process your personal data to fulfill a contract with you, or on the basis of your consent, you have the right to so-called data portability. This means that you can obtain your personal data in a structured and machine-readable format that allows you to move your personal data. Unlike the right of access, it only includes personal data that you yourself have provided to us.
6.1 If you have questions about our processing of your personal data, you are welcome to contact us via gdpr@mineralstationen.se, Laholmsvägen 22, 312 45 Veinge. You can also email your questions directly to our Data Protection Officer at dpo@mineralstationen.se.
6.2 You also have the right at any time to lodge a complaint or notification of a breach of applicable data protection rules with the Data Protection Authority.
For example, if we start processing your personal data for new purposes, collect more data or share your data with new companies, you will receive information about this from us. The latest version of the information is always published on www.mineralstationen.se.
Below you will find information about our processing of your personal data. The General Conditions of the Mineral Station can be found here.
The data we process about you are name, address, email address, gender, date of birth, mobile number, purchase history, customer segment, product selection, search and user behavior on our website, customer number, order number, IP address and your communication with us.
What is the legal basis for processing your personal data?
10.1 We use your personal data to manage your purchase on our site, this includes processing your orders, returns and complaints.
Legal basis for this processing: contract
10.2 We use your personal data to send you notifications about the delivery status or in case of problems with the delivery of your items.
Legal basis for this processing: contract
10.3 We use your personal data to process your payments.
Legal basis for this processing: contract
10.4 We want to offer you different payment options and will conduct an analysis of the payment options available to you as well as your payment history and credit checks.
Legal basis for this processing: contract
10.5 We use your personal data to handle requests from you via our customer service, via email, our chat function, telephone and social media.
Legal basis for this processing: contract
10.6 We use your personal data to handle warranty issues and complaints about products.
Legal basis for processing: contract
10.7 We use your personal data to identify you and to confirm that you are of legal age to make purchases on our site.
Legal basis for this processing: legal obligation
10.8 We use your personal data to confirm your address with external partners.
Legal basis for this processing: legitimate interest
10.9 We use your personal data to send you newsletters and offers.
Legal basis for this processing: legitimate interest
10.10 We may use your personal data to comply with legal requirements, court orders and governmental decisions.
Legal basis for this processing: legal obligation.
11.1 Your personal data is never kept longer than allowed by applicable legislation.
11.2 To fulfill our obligations during and after your purchase of a product: three (3) years from your last purchase.
11.3 For marketing and customer service contact based on a balance of interests: twelve (12) months from your last purchase.
11.4 For accounting purposes: seven (7) years plus the current year according to current legislation.
11.5 For all legal obligations, the data is kept for as long as required by applicable law.
We collect personal data directly from you when you make a purchase, contact us, etc.
All your personal data, except for “company” and “saved credit cards”, is required for you to make a purchase on our website.
14.1 We share your personal data with companies that provide payment solutions, delivery of your products, marketing related services to us, e.g., a company that provides you with a payment solution. to manage and communicate mailings and offers, as well as IT-related services, such as storage and maintenance. Service providers may only process your personal data in accordance with our instructions and may not use it for their own purposes.
14.2 The recipients of your personal data are located within the EU/EEA. For recipients located outside the EU/EEA, we have ensured that there is adequate protection for your personal data through so-called standard data protection clauses. Please contact us if you want to take part in these gdpr@mineralstationen.se
We do not make automated decisions about you.
You are a representative if you have entered into a representation agreement for the Mineral Station’s representation program so that you can receive relevant offers, access to member prices, etc. The conditions for the representation program can be found here. Below is information about our processing of your personal data that is specific to you as a representative.
The data we process about you are name, address, email address, date of birth, mobile number, purchase history, membership data, membership status, customer segment, product selection, offers, search and user behavior on our website, IP address and your communication with us.
18.1 We process your contact information to be able to target personalized offers to you, send newsletters and communicate with you in case of questions, comments, etc.
18.2 We process your purchase history as well as information on search and user behavior on our website, address, gender, date of birth, customer segment, product selection and membership status to identify and recommend other products that we believe you may also be interested in and to target personalized offers to you. For these purposes, we evaluate and analyze your personal data. This means that there is so-called profiling. The result of profiling is that some representatives receive some offers and other representatives receive other offers.
Your personal data is processed for the above-mentioned purposes during your membership in the hospitality program.
The legal basis for the processing of your personal data for the above-mentioned purposes is to fulfill the conditions of membership in the Mineral Station representation program.
We collect personal data directly from you when you become a member, make a purchase, contact us, etc.
All your personal data except for “company” and “saved credit cards” is required for you to receive relevant offers, access to membership prices, priority in various campaigns, etc. according to the membership agreement for the Mineral Station’s representation program.
23.1 We share your personal data with companies that provide marketing related services to us, such as for managing and communicating mailings and offers and conducting customer analysis, as well as IT-related services, such as storage and maintenance. Service providers may only process your personal data in accordance with our instructions and may not use it for their own purposes.
23.2 The recipients of your personal data are located within the EU/EEA. For recipients located outside the EU/EEA, we have ensured that there is adequate protection for your personal data through so-called standard data protection clauses. Please contact us if you want to take part in these gdpr@mineralstationen.se
We do not make automated decisions about you.
25.1 The Mineral Station website uses cookies. Cookies are small text files stored on the visitor’s computer that can be used to track what the visitor does on the Website.
25.2 There are two main types of cookies: 1) a permanent cookie remains on the visitor’s computer for a fixed period of time. 2) a session cookie is temporarily stored in the computer’s memory while a visitor is on a website. Session cookies disappear when you close your browser.
26.1 The Mineral Station uses cookies to improve the Website for the visitor e.g. by adapting the Website to the visitor’s wishes, choices and interests, to be able to help you keep track of which items you have added to your shopping cart, to be able to manage your purchase, to ensure that the visitor has logged in to the Website and thus avoid logging in on each new page he or she visits, to be able to adapt our services so that you receive advertising that is relevant to you and to be able to fulfill our commitments in connection with purchases.
26.2 Permanent cookies are used, among other things, to store your possible personal settings at the Mineral Station so that, for example, you do not have to make certain choices every time you visit the Website and to customize and make information and marketing as relevant as possible for you. Session cookies are used, among other things, to record statistics on the use of the Website.
26.3 By accepting Mineralstation’s terms of purchase and/or this Privacy Policy and using Mineralstation’s website, you consent to the processing of cookies as stated here. If you do not accept the use of cookies, you can disable cookies in your browser’s security settings. You can also set your browser to prompt you every time the Mineral Station website tries to place a cookie on your computer. The browser can also delete previously stored cookies, see the browser’s help pages for more information. Furthermore, you can manually delete cookies from your hard drive at any time.
26.4 Please note that if you choose not to accept cookies, you will not be able to make purchases on the Website. Functionality may also be limited in other ways.
27.1 If you no longer want to use cookies, you can disable cookies in your browser settings. You can also use your browser to delete previously stored cookies. How you delete cookies depends on the browser you use.
27.2 Please note that if you choose not to use cookies, the functionality of some parts of the website is limited. For example, you cannot make a purchase.
Mineralstationen is a fully Swedish knowledge and wholesale company that develops and sells high-quality food supplements based on natural raw materials. Our retailers are mainly well-trained health and nutritional therapists in various fields of expertise and gyms with a high level of knowledge in nutrition.
